Shipping & Returns
Shipping Information
We aim to process and ship all orders within 1-3 business days of receiving payment.
Delivery Times
- Domestic: 3-7 business days
- International: 7-21 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. We offer free shipping on orders over a certain amount — check our current promotions for details.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns within 30 days of delivery.
Return Conditions
- Items must be unused and in their original condition
- Items must be in original packaging
- Proof of purchase is required
How to Return
To initiate a return, please contact us with your order number and reason for return. We will provide you with return instructions.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days to your original payment method.
Exchanges
If you would like to exchange an item, please contact us and we will do our best to accommodate your request, subject to availability.
Non-Returnable Items
Certain items cannot be returned, including sale items, gift cards, and perishable goods. Please check the product description before purchasing.